In our latest research, just published in the Journal of Business Research, my co-authors Alessandra Lazazzara, Stefano Za and I, have just fundamentally reconceptualised workplace inclusion for the AI era.
Most organisations think AI-enabled inclusion is about removing bias from algorithms. They’re missing the bigger picture.
Our research reveals AI is reshaping what inclusion means—creating entirely new dimensions. Different AI applications create completely different inclusion realities.
We’re not just identifying problems—we’re providing the first systematic framework for organisations to implement AI that actively creates inclusion rather than undermines it.
The paradigm shift: Stop thinking “how do we remove bias from AI?” Start asking “how do we design AI that fundamentally transforms inclusion for the better?”
This changes everything about how organisations should approach AI in the workplace.
Read the full paper here: Lazazzara, A., Za, S. and Georgiadou, A. (2025) A taxonomy framework and process model to explore AI-enabled workplace inclusion. Journal of Business Research, 201(115697).
Dr Andri Georgiadou 